Russell Speeder’s Comments


Becoming #1 in your eyes is our top priority. Our goal at Russell Speeder’s Car Wash is to create raving customers that can highly recommend us to all their family, friends, neighbors and business associates.


We want to hear both the good and the bad. If we’ve not met your expectations, give us a chance to make things right. If we’ve exceeded your expectations, help us reward our associates and managers for a job well done. If you have some general comments about your experiences at Russell Speeder’s Car Wash, help us by giving us your honest opinion of our company.


I hope you will take a few moments and let us know how we’re doing. All comments are sent directly to me.


Best wishes and thank you for your time.


Mike Shullman





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On a scale of 1 to 10, with 10 being the highest...

How likely is it that you would recommend Russell Speeder's Car Wash to a friend or collegue?

What level of recommendation would you give this Car Wash to your friends, relatives or colleagues?

Quality of the service purchased

Speed of service


What was the single most important factor that you considered when answering the previous questions?

Compared to other retail experiences you have had this week, was this one outstanding?

Were you treated in a special way by an associate that you would like to comment?

Did we exceed - meet or not meet your expectations?

Additional Comments:

If you could not recommend us on a scale of 9 or 10, please explain why.

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